HR Business Partnering: Making an Impact

It has been twenty years since Dave Ulrich introduced the concept of the HR Business Partner in his book “HR Champions”. Good HR business partnering is at the core of good HR and is the foundation for many HR transformations and reorganisations.   But what makes an effective HR Business Partner?


CRF's latest webinar took place on Friday 8th September and explored how HR Business Partners can maximise the impact they deliver to the business. We were joined by Catherine Taylor, Group HR Director at Marston's and Cheryle Robertson, Head of Capability Development at Rolls-Royce, to explore the skills they look for in their HR Business Partners.  

The broadcast explored the following questions:

  • What is the purpose and role of an HRBP in the organisation?
  • What differentiates great HRBPs and where good HRBPs spend their time?
  • What skills and capabilities underpin excellence in the role?
  • How best to develop HRBPs in your business?

Who  should listen to the webinar?

The webinar recording will be relevant for a number of HR professionals:

  • As an HRBP you will learn how to deliver a greater impact in your job.
  • As an HRD or Head of HR you will find out what to look for in your next HR Business Partner and how to best develop them.

To access the webinar recording, please register by using the 'Sign-up to Watch' button above or provide the login details you created during one of the broadcasts. 

Should you have any questions, or experience any problems, please email Viktorija Verdina, Research Executive, at 


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Karen  Ward Karen Ward CRF Associate Bio
Catherine  Taylor Catherine Taylor Group People Director Marston's PLC Bio
Cheryle Robertson Cheryle Robertson Head of Capability Development Rolls-Royce Bio
Nick  Holley Nick Holley Director of Learning Corporate Research Forum Bio


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Did you know that CRF also runs HR development programmes? Here, you can find the details of our most popular programme - “HRBP – Business Catalyst”. The upcoming programme is a development course aimed at existing HR Business Partners, specialists moving into the role or HR managers ready for a more strategic position. The programme will examine the attitudes that differentiate great HRBP’s and by working through CRF’s Strategic HR framework, enhance attendees’ capabilities in a range of areas to increase effectiveness in their role and enhance their career.

Please download the flyer to find out more.